It’s important to understand how order statuses change in Magento during the different steps in order workflow. A good way to get your head around this issue is to check a diagram with order statuses visualized in Alexander Levashov’s blog.
About The Author
Alexander Levashov is a Managing Director of Magenable. He has undergraduate degree in IT/business and MBA (Melbourne Business School). He is Magento Certified Solution Specialist and PRINCE2 Practitioner. Since 2001 Alex works in digital space, before that time he had worked in finance (stock market trade and M&A).